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How to re-engage your longer-serving employees

How to re-engage your longer-serving employees

by Rebecca Stevens | Jan 27, 2017 | Executive Coaching, People Management

Putting the sparkle back Picture the scene: you introduce a new initiative to your employees, one that will, you hope, drive customer sales or improve customer satisfaction or speed up an internal process. Most of your team are excited by this new approach and eagerly...
Having A Difficult Work Conversation

Having A Difficult Work Conversation

by Rebecca Stevens | Jul 26, 2016 | Executive Coaching, People Management

It’s good to talk Is there a conversation you’ve been avoiding having? Perhaps a member of your team isn’t performing as they should. Or perhaps they’re simply not up to the job. You know you need to sort the problem but facing it head on is scary. Maybe you’ve had...
When a new employee upsets the status quo

When a new employee upsets the status quo

by Rebecca Stevens | Jan 10, 2016 | People Management, Team Development

We don’t like strangers round ‘ere Congratulations, you’ve hired a fantastic new employee. They’re talented and experienced and you have every confidence that they’ll be really successful in their new role. They’ve been through the induction process, met...
Stories from the psychologist’s chair

Stories from the psychologist’s chair

by Rebecca Stevens | Jun 17, 2015 | People Management, Personal Development

How self-awareness breeds success Much of the work I do involves discussing with candidates how their personality profile impacts on their behaviour and performance in their role. What fascinates me is that while a lot of behaviour is predictable once you have a sense...
Newly promoted manager falling short?

Newly promoted manager falling short?

by Rebecca Stevens | Apr 2, 2015 | People Management, Strengths

How to help new managers step up with a PDP I had a conversation recently with someone frustrated with the performance of a newly promoted manager. He was struggling to understand why, having been successful in a sales role, this person was now falling short of the...
How do you get the most out of your employees?

How do you get the most out of your employees?

by Rebecca Stevens | Feb 11, 2015 | Executive Coaching, People Management, Strengths

Play to their strengths Improving employee performance and customer satisfaction by focusing on strengths When I first finished my degree I did a series of temp jobs. A lot of these were very short-term receptionist-type roles where I answered the phone and dealt with...
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