The more you know

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Latest insights and resources

Understanding people in more meaningful ways allows you to recruit, engage, retain, manage and develop yourself and other people better.

Here are a choice of videos, insights, exercises and guides for you to view or download.

Insights

Have a look at the most recent Insights posted below, or use the search tool to find something more specific.

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Loneliness at Work: Reflection Guide

Loneliness at work rarely comes from a lack of people. It stems from a lack of connection, belonging, and meaning. This guide helps leaders and managers first explore their own emotional landscape, the invisible places where disconnection begins, before reflecting on how those same patterns might echo across their teams. Read the blog on Loneliness at Work before you begin.

Download our latest FREE guide here.

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Guide to taking ownership

Frustrated your employees aren’t taking ownership of their work? It’s a common problem and one that’s not easy to solve. That’s because the solution does not lie in one place. In fact, to get it right, a whole range of factors need to be aligned – from leadership and management right down to individual skill and mindset.

Download the FREE guide here.

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Guide to tackling poor workplace behaviour

Are you fed up with bad behaviour in the office? In this guide we look at how to spot the early signs that your employees behaviour is on the slide, what the causes might be, and how some simple processes and assistance can address the problem.

Download the FREE guide.

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Guide to tackling absenteeism in the workplace

Employees turning up late? Leaving early? Often absent? Or just – here in body but not in mind? In this guide we look at poor time keeping and lack of engagement at work. We offer 7 practical steps to address absenteeism.

Download the FREE guide.

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Guide to addressing team conflict in the workplace

Team members not talking to each other? People being rude to their colleagues? In this guide we look at personality clashes and team tensions in the workplace. We offer 6 steps to help you understand how to resolve conflict.

Download the FREE guide.

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Guide to reducing task avoidance in the workplace

People not doing what they say they’ll do? In this guide we look at where an employee is given a job and they don’t do it; such as missing a deadline, procrastinating or excuses or even proactive avoidance. We offer 8 steps to follow to help understand and address this situation.

Download the FREE guide.

‘Strengths’ in Recruiting: How to find the missing piece of the puzzle when you want to recruit a star performer by Rebecca Stevens, Association of Business Psychologists 21 January 2014

One of the common challenges in recruitment is finding someone with the right motivation who is going to be really engaged and a high performer in the role. You need to know not only that they can do the job, but also that they want to, and will actually meet or even exceed expectations.

Trying to pin this down is difficult with traditional competency-based approaches in recruitment.

To understand the difference a psychometric measure of ‘strengths’ can bring, it is important to be clear about existing approaches and the benefits they have. This article doesn’t argue for a replacement of the existing competency-based approaches; rather it argues for adding a ‘strengths’ measure to the recruitment equation.

    The science of recruitment by Rebecca Stevens, Management in Practice; Campden Publishing, December 2014

    Recruitment is a tricky business. How can you be sure someone who performs well in an interview will perform well in a job? How can you be sure they have all the right skills and abilities? How can you be sure they’ll fit into the culture of your practice and work well with the rest of your team?

    The truth is, you can’t be sure. Not completely. But by using one or more of the numerous psychometric tests on the market, you can make a more informed decision.

    How to find the missing piece of the puzzle when you want to recruit a star performer by Rebecca Stevens, The non-significant Journal of Business & Consumer Psychology March 2013

    One of the common challenges in recruitment is finding someone with the right attitude. You need to know, not only they can do the job, but also do they want to, will they be engaged, have a positive attitude and really exceed expectations? Trying to pin this down is always difficult in recruitment. This paper argues for the introduction of a measure of ‘strengths’, as adding a key piece of the jigsaw puzzle in measuring whether someone will be really engaged and motivated in the job.

     The art of delegation by Rebecca Stevens and Rachael Lewis, Management in Practice; Campden Publishing March 2013

    Why do some managers succeed more than others? How do they deliver what appears to be an impossible workload and yet have a work/life balance? How do they generate staff engagement and loyalty and continue to achieve more with fewer resources? Welcome to the art of delegation.

      Managing specialist professionals by Rebecca Stevens, Management in Practice; Campden Publishing Dec 2012

      Managing a team which includes highly-qualified employees such as doctors can be a particular challenge for practice managers. This article shares 10 tips on how to manage specialist professionals well. This article introduces Myers-Briggs Type Indicator theory and how that looks in teams.

      What’s in a type? It’s more about trying on different hats than putting people in box by Rebecca Stevens, Management in Practice; Campden Publishing Aug 2012

      Behaviours: How a leadership team can work more effectively together

      Trust: The first step to building trust to enable a stronger leadership team

      Mindset: Why a positive mindset helps a leadership team be more effective

      The Three Elements: The elements that create a stronger leadership team

      Conflict Styles: How to have a more robust debate on a leadership team

      This short video provides an introduction to Katzenbach’s 6 Conditions.

      Peak Performance + Purpose 

      Strengths: Making the most of strengths in a team.

      View the videos on our YouTube Channel